Why we collect information
We collect information for a number of reasons including:
- To deliver products or services to you
- To complete other transactions with you or on your behalf
- To better understand your requirements and preferences
- To improve our service
- To provide offers that are of greater interest or benefit to you
How we collect this information
We collect information in a number of ways:
- When you order goods or services, particularly when those
products are delivered
- If you use our Lay-By service
- When you leave goods with us for repair
- If you pre-order products or services
What we may collect
The personal information we collect is supplied by you when you place an order or provide feedback to us.
- Name
- Address
- Delivery address
- Phone number
- E-mail address
- Age details
- Transaction information.
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Who we may share your information with
We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery.
This includes organisations such, major delivery companies, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law. In these circumstances, The Natural Room will ensure that these third parties undertake to protect your privacy. If you would like to access or update your personal information, please send us an email using the ‘contact us’ link.
Direct marketing
If you receive marketing offers from The Natural Room and do not wish to receive them in the future, please use the contact us button and title the email ‘UNSUBSCRIBE’.
Access
If you would like to access or update your personal information, email us BY CLICKING HERE
Security
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated. |
